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Public Complaints

Ethics Complaints, Arbitration Requests, and Related Information

REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics. If you believe that a CIBR REALTOR® member has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through Central Illinois Board of REALTORS®

Below are several resources to help you understand what filing and processing an ethics complaint request entails, and the general process you can expect when filing an ethics complaint request with Central Illinois Board of REALTORS®.


  • Code of Ethics
    View the current NAR Code of Ethics here.
  • Before You File an Ethics Complaint
    This brochure explains alternatives to consider before filing an ethics complaint, as well as what to expect after filing a complaint.
  • Initiating an Ethics Hearing
    Procedures for processing complaints alleging violations of an Association's bylaws.
  • Key Ethics Forms
    View or download forms for initiating an ethics complaint.
    Please send completed forms to Paul@CIBR.REALTOR.
  • Sanctioning Guidelines
    While NAR does not recommend specific discipline for certain offenses, it does outline key points to be considered with respect to discipline.

Related Content

  • Illinois REALTORS® Ombudsman Program
    The program is a structured communication and problem-solving system available to consumers as well as members of Illinois REALTORS®The program provides a service to address complaints and questions that may be, but are not limited to, ethical, transactional, technical or procedural in nature.
  • IDFPR Complaint
    If you wish to file a complaint with the State of Illinois (licensing), please visit the above link to the Illinois Department of Financial and Professional Regulation for more information
If you have additional questions or concerns please contact Paul Brown, AE/CEO.
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